News from WW+KN
Magazine "SteuerConsultant" reports about SH+C
The Magazine "SteuerConsultant" reported in
itsissue6/2011 about the German AGN member firm SH+C.
"SteuerConsultant"is one of theleading magazines for tax
advisors and auditors inGermany and published by thepublishing
house HAUFE. The edition of themagazine are several thousand
copies,which are sold in Germany,Austria and Switzerland. SH+C was
chosen asan interview partner inview of its numerous publications
and its several timesapproved levelof quality.
Under the headline "Doppelt gekuemmert
haeltbesser"the journalist Petra Uhe analyzed the theme
"client loyalty" intaxconsultancies. SH+C-partner and tax
advisor Matthias Winklerinformed about themeasures of SH+C
regarding customer loyalty. Winkleralso explained the
SH+Csystematic of client classification(ABC-analysis). Moreover he
informed aboutthe concrect activities ofSH+C regarding client
loyalty and refers to themonthly SH+Cnewsletter, which is in the
layout of a magazine, the quarterlyspecialnewsletter for some
branches like mediciners and special client workshops. "But
the most important tool of perfect client loyalty is the personal
contact with the client", Winkler summarized.
"Wetry to give our clients always an added value byour
services", Winklerexplained further. In this context SH+C
sends with everymanagementanalysis a short report with the details
and any options to theclient."Every client should get an
overview within seconds", Winkler said.WithA-clients every
responsible SH+C-partner tries to make at leastone
annualappointment for a dinner or an evening event. With
theseactivities the mostSH+C clients are consulted by the office
for manyyears, some of them for somedecades.
The article is availabe via thislink.
Article from: 04.06.2011